Privacy & Personal Information Protection

Privacy Policy

This Privacy Policy explains how OrbiCraft Technologies collects, uses, stores and protects personal information when clients in South Africa or internationally use our website, request a quote, contact us, access a client portal or work with us on a digital project.

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Compact Legal Policy

How We Handle Your Information

Last updated: 30 June 2026. This compact policy keeps the page professional while avoiding a long, cluttered layout.

Information Collected

We may collect contact details, quote request information, project details, portal records, support messages and basic website usage data.

How We Use It

We use information to respond to enquiries, prepare quotes, deliver services, manage projects, provide support and meet legal/business requirements.

How We Protect It

We apply reasonable technical and organisational steps to protect personal information against unauthorised access, loss or misuse.

OrbiCraft Technologies respects your privacy and is committed to protecting personal information shared through our website, forms, quote requests, email, WhatsApp, social media, client portals and business services.

We may collect information directly from you when you contact us, submit forms or use our services.
  • Name, company name, email address, phone number and WhatsApp number.
  • Quote request details, budget range, project description and service requirements.
  • Client portal information including projects, documents, tickets, invoices and messages.
  • Basic technical information such as IP address, browser type, device and website usage patterns.

We use personal information for legitimate business, communication, service delivery, security and legal purposes.
  • Responding to enquiries, quote requests and support messages.
  • Preparing proposals, quotations, invoices and project scopes.
  • Delivering websites, software, portals, platforms and automation services.
  • Managing client communication, project updates and service records.

Where applicable, we process personal information in line with POPIA and other applicable South African legal requirements. Processing may be based on consent, contractual necessity, legitimate business interests, legal obligations or security requirements.

We do not sell personal information. We may share information only when required for hosting, email, domain, payment, accounting, technical support, legal compliance or service delivery. Service providers are expected to protect information and use it only for the agreed purpose.

Client portals may include project updates, documents, support tickets, quotations, invoices, progress reports and communication history. Portal users must keep access codes and login details private and should not share them with unauthorised persons.

Our website may use cookies or similar technologies to improve functionality, measure performance and understand website usage. You can manage cookies through your browser settings, but some website features may not work correctly if disabled.

We take reasonable technical and organisational steps to protect personal information. We keep information only as long as necessary for service delivery, support, billing, legal, tax, accounting, security or business administration purposes.

Subject to applicable law, you may request access to your personal information, ask for corrections, object to certain processing, withdraw consent where applicable or request deletion/restriction where legally allowed.

We may update this policy from time to time to reflect changes in our services, website, technology, legal requirements or business operations. The latest version will be published on this page.

Contact Us About Privacy

If you have questions about this Privacy Policy or how we handle personal information, please contact OrbiCraft Technologies.

Company OrbiCraft Technologies
Email info@orbicrafttech.com
Website www.orbicrafttech.com